> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aerialcanvas.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I've never used your Client Portal before. How can I access my files?

[![](https://storage.crisp.chat/users/helpdesk/website/3761680e8869ce00/441c2fef-76c8-407f-b032-8b201c_1s05d28.png)](https://downloads.intercomcdn.com/i/o/300413269/39f7b5b30bb9e2d6f0d2ada0/1.png?expires=1620511580&signature=4878b5a8a2ad9de939bb71b419d9290ccc2573942ddae832f7ded25c806332ed)

[![](https://storage.crisp.chat/users/helpdesk/website/640bf418addb5800/fef0a838-64d9-42df-ab45-86bb5d_qj8lz3.png)](https://downloads.intercomcdn.com/i/o/300413113/121eb82682e2cb4b973e846c/2.png?expires=1620511580&signature=ad77c5481dfefb14ecd99af21f9e6bee8e78f4706d2c5881069ccabe10b0c1d2)

[![](https://storage.crisp.chat/users/helpdesk/website/5faec88d1d00a800/1eaadaa1-26f3-4353-814a-4fa6e1_1whckje.png)](https://downloads.intercomcdn.com/i/o/300413122/13fc331af4e37f06cc890f89/3.png?expires=1620511580&signature=ee74105c050d6af9dbc120c2ed22a68ff6ff0946fef41088f3536c5dd7ebae86)

[![](https://storage.crisp.chat/users/helpdesk/website/c4a4cc33159df00/e516a40a-aabf-40ce-9ee2-bdfa25_q1hliw.png)](https://downloads.intercomcdn.com/i/o/300413135/0b6df6ed48a8d44f2a1b1eab/4.png?expires=1620511580&signature=17d4a7ab3dbeff00ec2ebee70651095b80312ff46610361342dbbc67fb3d418c)

[![](https://storage.crisp.chat/users/helpdesk/website/5e7237455b9ca000/95eaf333-2a0b-4e46-8941-5b4f59_13cb5cy.png)](https://downloads.intercomcdn.com/i/o/300413149/d08592f520bf6fbd8f20bc79/5.png?expires=1620511580&signature=d558d041f488079b353a075fe58ed3adaaac514ae03431b749d87c9b2bdbdba7)

[AC's New Client Portal](https://www.canva.com/design/DAEQ_c4wivU/hy4DdmEyi7ycygrXBpWm6g/view?utm_content=DAEQ_c4wivU&utm_campaign=designshare&utm_medium=link&utm_source=sharebutton)